Built fast.
Shipped faster.
We chase quality, not volume. Your rig isn't stuck behind hundreds of others — you get the one-on-one build, the tracking number the second it ships, and a real human if anything goes sideways.
The short version
The numbers behind every order — what to expect from checkout to doorstep.
Three ways out the door
Shipping is calculated at checkout once you've entered your address — and while our launch promo runs, it's free Australia-wide on every order.
Aus Post StandardAus Post
Standard
Reliable, tracked delivery across every postcode in the country. The default for accessories and peripherals.
Aus Post ExpressAus Post
Express
When you cannot wait. Priority handling, priority delivery to every metro on the map.
Team Global ExpressTeam Global
Express
Built for the big stuff — full tower PCs, dual-PC bundles, anything that needs a proper freight crew.
When it lands
Business days after dispatch, metro areas. Indicative only — carriers can hit delays during peak periods or weather events outside our control.
Regional & rural: add 1–3 business days on top of the times above. Couriers go where the roads go.
From checkout to doorstep
Four checkpoints between you hitting checkout and you opening the box. We email you at every one.
Order placed
Payment confirmed, order locked in. Receipt in your inbox within minutes.
Built or picked
PCs hand-built in 2–4 days. Stock items picked, tested, and packed inside 48 hours.
Out the door
Tracking number emailed the moment your carrier scans the label. Refresh away.
On your desk
Estimated by state in section 03. Photo confirmation from the driver where available.
Come pick it up
Melbourne-based? Skip the courier entirely and collect from the workshop.
The Goat Workshop
FreeFactory 9, 36 Merri Concourse
Campbellfield VIC 3061, Australia
Worth knowing
No surprises. Three quick rules, plus the one upsell we genuinely think is worth it on a big order.
Premium Transit Cover.
An optional add-on for big builds and bundles. Real protection from real carrier mishaps — so a $5,000 rig isn't a $5,000 gamble in someone else's van.
- 01DamageCrushed, dropped or soaked in a courier mishap
- 02LostParcel vanishes mid-transit, never scans again
- 03TheftLifted from the doorstep after a successful delivery
Australia only
We ship inside Australia, full stop. No international delivery — yet. Hold tight, herd's going global eventually.
Check your address
Returned-to-sender on a wrong address means extra shipping to resend. Take ten seconds, look twice.
Open the box, see a problem? Tell us first.
Don't bin the packaging and don't power it on. Message us before you do anything else — quicker the call, quicker the fix. Full process in our store terms and warranty policies.
This page is a summary. Full terms live in our Store Terms & Conditions and Warranty Terms.